FAQs

It takes a mere few minutes to completely clean an entire room and only seconds to greatly reduce the risk of infection. Our device can reduces harmful pathogens amongst ALL known viruses and bacteria.

Because of how UV light breaks down RNA and DNA of pathogens, there isn’t a bacteria, fungus, mold, or virus that’s resistant to UV light. Not only that, but our device offer the surface and air protection!

With its continuous cycle operation, the UV Pro222 ensures round-the-clock protection for colleagues, students, and the general public.

This versatile system can be conveniently mounted in various settings, including classrooms, workspaces, public transportation systems, and other high-traffic areas where space is limited.
Moreover, it is also suitable for at-home use, providing a safe environment for both humans and animals alike.

All of our device are equipped with integrated setting and power cable, which is perfect for transferring to the ideal sites, or for the ones who want a quick and easy installation.

First and foremost, the UV Pro222 is designed to be maintenance-free, providing you with hassle-free operation. It does not require any consumables, such as filters, that would need to be replaced regularly, ensuring cost savings and convenience.

Furthermore, sustainability is a key focus of the UV Pro222. It operates without the use of harsh chemicals and does not contain any mercury, making it an environmentally friendly choice. By opting for the UV Pro222, you contribute to a greener and healthier environment.

One notable feature of the UV Pro222 is its silent operation. It works silently in the background, allowing for uninterrupted productivity in the surrounding area. You can rely on the UV Pro222 to efficiently disinfect without causing any disturbances.
Moreover, it’s important to highlight that the UV Pro222 boasts an impressive lifespan of 13,000 hours. This longevity ensures prolonged usage and reliable performance, making it a cost-effective and durable choice for your disinfection needs.

In summary, the UV Pro222 stands out with its maintenance-free operation, sustainability, silent performance, extensive warranty coverage, and a remarkable lifespan of 13,000 hours. These features make it a superior choice for efficient and long-lasting UV-based disinfection.

Yes, we offer different options for purchasing Mysoter Care222® product, like PayPal, credit card, and T/T. We understand the importance of making our sustainable and environmentally-friendly disinfection solutions accessible to everyone. So contact us freely if you are not sure financing options.

Yes, all of our Far UVC 222nm products applied with US ACGIH TLVs and NIOSH.

Currently, we are mainly used in hospitals, clinics, laboratories and workshops, but we also have a lot of independent reviews. On Ins, X, and TikTok you will find a lot of positive and pertinent comments from professionals about our products. We welcome more people who care about cleanliness and health to contact us and join our independent reviews.

This March time Nature published a most line study on Far UVC 222nm, “222 nm far-UVC light markedly reduces the level of infectious airborne virus in an occupied room”. Find the study here. Research on Far UVC 222nm has not stopped around the world, for example, on the sterilizing effect of Far UVC 222nm on fabrics.

Please contact us freely if you want to know more regarding to the discount for the bulk order.

Yes, and please kindly check the Google link to know the real stories of our installation.

All products integrated with well-settled system to ensure the dosage received is applied with regulations. Besides the safety, most of our devices have feature of plug-in-and-go, easy for the individuals to use their own. For the commercial applications, we will have relative R&D team to illustrate the best installation sites and methods.

User manuals and installation guides are the accessories in our standard kit.

Yes, we recommend portable devices for home disinfection due to the human-safe nature of Far UVC 222nm light.

No, our Far UVC 222nm disinfection device is not suitable for water disinfection.

While traditional UVC light can cause skin and eye damage, studies by scientists, including Dr. David Brenner from Columbia University, indicate that Far UVC 222nm light is safe for human eyes and skin. A team of scientists exposed patients at a hospital in Japan to doses as high as 500mJ/cm2, and the patients did not show any abnormalities. As such, we advise using UVC products as per regulations or manuals.

Yes, our products can be integrated with air purifiers or HVAC systems for air cleaning.

UVC light cannot penetrate surfaces but is effective in penetrating and neutralizing the cells of viruses, bacteria, and fungi.

Yes, all our products come with a one-year warranty.

 

We have installed our products in various stations in Japan for infection control. Portable devices can also be used by individuals to maintain clean spaces during their journeys.

 

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You can email us or purchase our products via our online store: uvc222lights.myshopify.com

 

Subscribe by entering your email address at the bottom of our website.

 

Follow the installation manual included in the package. Contact us if you have any questions.

Please email us at info@my-lumens.com for detailed information.

 

Traditional UVC products typically use 254 nm wavelengths, which can harm skin and eyes. Far UVC light, using wavelengths between 207 and 222 nm, is safe for human skin and eyes and is effective for constant disinfection in occupied spaces.

 

Please email us at info@my-lumens.com for detailed information.

 

Our devices comply with CE, RoHS, IEC62471 standards and ACGIH regulations. We are also applying for UL certification.

The maximum dosage of Far UVC 222nm for EU market products is 22mj/cm2 and 470mj/cm2 for US market products. The devices will automatically stop when the maximum dosage is reached.

Our products range from USD 1000 to USD 2500 for retail. For wholesale pricing, please email us at info@my-lumens.com.

 

Our products have a lifespan of 13,000 hours, and a red indicator will flash when the lifespan is reached.

 

The benefits include being safe for skin and eyes and providing constant disinfection for occupied spaces.

Far-UVC technology is relatively new, with limited product offerings and long-term human studies. Ensure you choose products from trusted manufacturers.

Our products are suitable for various settings, including homes, hospitals, hotels, stations, and universities.

Please check our product pages or email us at info@my-lumens.com for more information.

We focus on Far UVC 222nm technology, using Ushio modules and advanced algorithms to ensure purity and compliance with regulations. Our products are easy to access and reliable for public use.

Far UVC light, including mercury lamps and Krypton Chloride Excimer lamps, is used for disinfection. Mysoter uses the Krypton Chloride Excimer lamp with patented filtered technology. For more information, email us at info@my-lumens.com.

Provide your MYSOTER Warranty Card, purchase invoice, or other evidence, and contact your dealer directly for warranty service. MYSOTER will support dealers with service.

Follow the maintenance guide in the manual. If the glass breaks, stop using the device.

Our mission is to provide a clean environment, free from viruses and bacteria, using Far UVC 222nm technology.

We offer two main product lines: commercial and portable.

Our products are based on research published in Nature magazine and relevant market regulations.

We offer installation, technical, and warranty support.

Our products are designed in Japan and assembled in China.

Yes, please leave a message on the website or email us at info@my-lumens.com.

 

Yes, we promote our products through distributors, and our online store at www.uvc222light.myshopify.com regularly offers discounts for individuals.